Contact info

Please contact us concerning questions about product documentation, 3D drawings, price requests, etc. You can also call us during office hours on +31 252 228850.

icon_widget_image Monday-Friday: 8:30 to 17:00; Satuday-Sunday: closed icon_widget_image Hub van Doorneweg 8, 2171KZ, Sassenheim icon_widget_image +31 (0) 252 228850 icon_widget_image info@jie-euronorm.com

Returns

  /    /  Returns

Return form

To assess your return request, please answer the questions below.

Is there an incorrect delivery by JIE-Euronorm?

If JIE-Euronorm has delivered a wrong product, it will be repaired free of charge as soon as possible.

Fill in the fields below and click submit to submit your return request, we will contact you about this.

    Company name

    Name *

    E-mail *

    Phone number *

    Address and house number *

    Postal code *

    City *

    Order number/line number *

    Description

    Your request is to return a product that has been correctly delivered by JIE-Euronorm. This could be due to various reasons, such as no longer needing the product or discovering that different specifications are necessary.

    Choose from the following options: YES/NO

    Is your product a JRT series gear unit (motor gearboxes), JRES (stainless steel drives), JRP (planetary gearboxes) or is your product coated?

    -
    YES

    Your product cannot be returned because it was made specifically for you. For further questions, please contact JIE-Euronorm customer service via info@euronorm.nl

    NO

    Your product can be returned if it comes directly from our stock and has not undergone any further modifications. Upon return, you will receive 75% of the purchase amount back provided the following conditions are with:

    • The product is undamaged and in its original condition with no modifications made.
    • The product was returned to us free of charge.
    • The return shipment includes a return slip, which you will receive from us after your return request has been assessed.

    Please fill in the fields below and click submit to send your return request. We will review it and get back to you. If the application is approved, you will receive a return receipt from us.

      Company name

      Name *

      E-mail *

      Phone number *

      Address and house number *

      Postal code *

      City *

      Order number/line number *

      Description

      Returns JIE-Euronorm